Chains stuck

QuestionEdit

I have an emperor clock co. Model 101 that has the chains pulled up so high that one end is all the way to the gears and the other is just bellow that. How can I get them back down?

AnswerEdit

if you can hook an S shaped wire into the end(like a large opened paperclip) then hook the weight to it and run the clock for a few days. if not you need a pro.

if you get it going - always pull the weight chain with only one hand and leave the weight alone.